X-Wavetech, LLC ("X-Wavetech," "we," "us," or "our") is committed to protecting the privacy and security of your personal and business information. As a provider of electric power generation across hydroelectric, fossil fuel (coal, oil, gas), nuclear, solar (including solar farms), wind, geothermal, biomass, and tidal sources, plus electric power transmission systems, distribution systems, control, and brokering, we handle a wide range of information — some of it sensitive — and we take our responsibility to protect that information seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.xwavet.shop, use our services, or otherwise interact with us.
We are headquartered at 13994 Lake Price Dr, Orlando, FL 32826, United States. Our business is built on trust: clients and partners entrust us with their energy requirements, consumption data, facility information, and — for certain engagements — detailed operational, regulatory, and market data. We honor that trust by maintaining rigorous data protection practices and being transparent about how we handle information.
Our services span hydroelectric power generation; fossil fuel and nuclear electric power generation; solar power generation and solar farms; wind power generation; geothermal, biomass, and tidal electric power generation; electric power control; electric power transmission systems and transmission of electric power; distribution of electric power and electric power distribution systems; and electric power brokering. Because these services involve a wide range of information — from a basic contact inquiry to detailed energy consumption, facility, and regulatory records — this policy describes our practices in clear, practical terms.
This policy applies to all visitors, clients, prospective clients, and other individuals who interact with us through our website or services. By accessing our website or engaging our services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our approach to your information.
If you do not agree with the terms of this Privacy Policy, you should not access our website or use our services. This policy may be updated from time to time, and any changes will be posted on this page with an updated effective date. We will provide notice of material changes as described in Section 13 of this policy.
We collect several categories of information depending on how you interact with us. The types of information we collect are described below:
When you contact us through our website, request a consultation, or engage our services, we may collect personal information that you voluntarily provide, including your full name, email address, phone number, company or organization name, job title, and any message content you choose to share with us. For client engagements, we may also collect facility information, energy requirements, site data, and other information necessary to perform the power service.
When you visit our website, we automatically collect certain technical information about your device and browsing activity. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and approximate geographic location based on your IP address. This information is collected through cookies, server logs, and similar technologies.
When you engage our power services, we collect information necessary to perform the service and to comply with applicable utility, energy, and regulatory requirements. The scope of information collected depends on the service involved, and we maintain strict controls over what we collect and why:
We may receive information about you from third-party sources, such as grid operators, market participants, regulatory filings, or other advisors. This information is used to supplement the information we collect directly and to perform our services. We will only use information obtained from third parties in accordance with applicable privacy laws.
We use the information we collect for a variety of legitimate business purposes. The specific uses depend on the type of information and the context of our interaction with you. Below are the primary ways we use your information:
We do not sell your personal information to third parties. We may share your information with service providers and partners under the conditions described in Section 5 of this policy.
For individuals located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions subject to the General Data Protection Regulation (GDPR), we process personal information based on the following legal grounds:
You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent or exercise any of your rights under GDPR, please contact us using the information provided in Section 14 of this policy.
We may share your information with third parties in specific circumstances, as described below. We do not sell your personal information to any third party.
We engage trusted third-party service providers to perform functions on our behalf, such as web hosting, email delivery, analytics, customer support, and payment processing. These providers have access to your information only as necessary to perform their functions and are contractually obligated to protect it in accordance with applicable privacy laws.
In connection with power generation, transmission, distribution, and brokering engagements, we share information with grid operators, market operators, and utility, energy, environmental, and other regulatory authorities as required by applicable rules, including generation reporting, grid coordination, and compliance obligations.
In connection with certain engagements, we may share information with professional advisors — such as legal, engineering, or regulatory advisors — subject to appropriate confidentiality obligations and only as necessary to support the engagement.
In connection with joint projects or service offerings, we may share information with our business partners. Such sharing is limited to what is necessary for the partnership and is governed by appropriate data protection agreements.
We may disclose your information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to detect and prevent fraud, or to respond to a legal request.
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you of any such change via our website or directly, where applicable.
We may share your information with third parties when you provide explicit consent to do so. You may withdraw your consent at any time, though withdrawal does not affect the lawfulness of prior sharing.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, utility, or reporting requirements. The specific retention periods depend on the type of information and the context of our interaction:
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
We implement comprehensive technical, administrative, and physical security measures designed to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction. As a power utility handling client records, grid operation data, and regulatory filings, security is fundamental to our operations and our reputation.
Our security measures include encryption of data in transit using TLS/SSL protocols, encryption of sensitive data at rest, network security controls including firewalls and intrusion detection systems, access controls based on the principle of least privilege, regular security assessments, employee security training, and incident response procedures for security events. Operational records are subject to additional access controls and audit trails consistent with our utility obligations.
For sensitive operations — such as those involving nuclear generation, grid control systems, and market transaction data — we apply additional safeguards including role-based access, need-to-know restrictions, and operation-specific controls. These measures are designed to ensure that sensitive information is handled only by those who require it.
While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest reasonable standards of data protection and continuously improving our security posture.
In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities in accordance with applicable legal requirements, typically within 72 hours of becoming aware of the breach.
Depending on your jurisdiction, you may have certain rights regarding your personal information. The specific rights available to you depend on applicable privacy laws, including but not limited to the GDPR, the California Consumer Privacy Act (CCPA), and other state and federal regulations.
If you are located in the EEA or UK, you have the following rights:
If you are a resident of California or other U.S. states with privacy laws, you may have the right to know what personal information is collected about you, request deletion of your personal information, opt out of the sale or sharing of personal information, and not be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at support@xwavet.shop or +1 765 985 5780. We will respond to your request within 30 days, or as required by applicable law. We may need to verify your identity before processing your request. Some requests may be subject to limitations where the information is held under a utility, energy, environmental, or other regulatory obligation that controls its handling.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small text files stored on your device when you visit a website.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that if you disable or block cookies, some parts of our website may not function properly. You can also opt out of certain tracking technologies through browser-based opt-out mechanisms or privacy preference signals such as the Global Privacy Control (GPC).
X-Wavetech, LLC is based in the United States, and we process and store information in the United States. If you access our website or services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
For transfers of personal information from the EEA, UK, or other jurisdictions with data transfer regulations, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, the UK International Data Transfer Agreement, or other legally recognized transfer mechanisms. We also ensure that recipients of your information are bound by confidentiality and data protection obligations.
If you have questions about international data transfers or the safeguards we have in place, please contact us using the information provided in Section 14 of this policy.
Our website may contain links to third-party websites, services, or resources that are not owned or controlled by X-Wavetech, LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may also integrate third-party services into our website, such as analytics tools, contact form processors, or other functionality. These third-party services may collect information governed by their own privacy policies. We recommend that you review the privacy policies of these services to understand how they handle your information.
Our use of third-party services is limited to what is necessary to provide and improve our website and services. We do not authorize third parties to use your information for their own marketing purposes without your consent.
Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 13 (or the minimum age required by applicable law). We do not direct our website or services to children, and we do not knowingly solicit information from children.
If we become aware that we have inadvertently collected personal information from a child under the applicable age, we will take steps to delete that information as soon as possible. If you believe that we have collected information from a child, please contact us immediately using the information provided in Section 14 of this policy so that we can investigate and take appropriate action.
Parents or guardians who believe their child has provided information to us should contact us promptly. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding children's privacy.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, provide a more prominent notice of the changes.
We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated practices.
If we make significant changes that affect your rights or the way we process your information, we will provide notice through our website or by direct communication where we have your contact information. In some cases, we may seek your consent for material changes to how we process your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, we encourage you to contact us. We are committed to addressing your inquiries promptly and thoroughly.
X-Wavetech, LLC
13994 Lake Price Dr
Orlando, FL 32826
United States
Email: support@xwavet.shop
Phone: +1 765 985 5780
If you are not satisfied with our response to your privacy concern, you may have the right to lodge a complaint with your local data protection authority or the supervisory authority in your jurisdiction. We are happy to cooperate with any investigation conducted by such authorities.